Personalized support to help you stay on track You have access to a team led by pharmacists and nurses who are specially trained in conditions like yours. Your care team can: ● Remind you when it’s time for a refill. ● Help you manage symptoms and side effects. ● Check dosage and medication schedules, as well as give advice on taking your medication correctly. ● Track how well your medication manages your condition. Manage your meds anytime, anywhere Register for an account at CVSspecialty.com or download our mobile app to: ● Refill your prescription. ● Check order status and track refills. ● Chat with your care team. Convenient delivery You can have your medication delivered anywhere nationwide, even if you’re on vacation. Or you can pick it up at any CVS Pharmacy location. Specialty medications, plus support just for you Simply the best service Specialty medications are used to treat complex and chronic conditions, like rheumatoid arthritis, psoriasis, rare genetic disorders and cancer. Most specialty medications require prior authorization. This just means we need to make sure you meet all the requirements in order for your plan to cover certain medications before they are filled. We’ll work to get you your medication as quickly as possible. How to get started Register online at CVSspecialty.com. Existing prescriptions? Call 800-237-2767 (TTY: 711) to transfer your prescription. New prescriptions? Your doctor can: ● e-Prescribe to CVS Specialty. ● Call our care team at 800-237-2767 (TTY: 711), Monday through Friday, 7:30 a.m. to 7:30 p.m. (local time). ● Fax the prescription to 800-323-2445. Don’t be caught off guard by DAW Dispense as Written (DAW) is a prescription instruction that tells the pharmacist not to substitute a generic drug for the brand-name version. Doctors may use it when they believe the brand is medically necessary, or patients might request it themselves. DAW codes (0–9) explain the reason behind the choice— for example, DAW 1 means the doctor requires the brand, while DAW 2 means the patient prefers it. Using DAW can increase costs. When a brand-name drug is dispensed instead of a generic, the member is typically responsible for the cost difference between the two, in addition to their standard co-pay. This can lead to significantly higher out-of-pocket expenses unless the brand-name drug is covered by insurance for medical reasons. DAW is a balance between clinical needs, patient preferences and cost control. To avoid unnecessary costs, ask your pharmacy to test the claim first and confirm if the brand-name drug is covered under your plan’s formulary.
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